- Privacy Policy & Disclaimers
Effective Date: [02/21/2025]
Last Updated: [02/21/2025]
Revivea, Inc. (“Revivea,” “we,” “our,” or “us”), a Delaware corporation (trademark pending), is committed to protecting your privacy. This document explains how we collect, use, share, and safeguard your personal information, as well as any disclaimers relevant to our services and site (“Services”). It also details the additional rights California residents have under the California Consumer Privacy Act (CCPA) and any subsequent amendments (e.g., CPRA).
1. Introduction
1.1 Who We Are
Revivea is a no-commission, fee-based insurance advisory service, helping individuals and businesses understand and optimize their property and casualty coverage. We do not sell insurance or earn commissions from insurance carriers.
1.2 Scope of This Policy
This policy applies to the personal data and uploaded content we collect from visitors and users of Revivea’s site and Services. By accessing or using our Services, you agree to the practices described here and in our Terms of Use.
1.3 Updates to This Policy
We may revise this policy from time to time by posting an updated version on our website. Your continued use indicates acceptance of any modified terms.
2. Information We Collect & How We Use It
2.1 Personal Data You Provide
We collect information you provide when you:
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- Create an account or membership
- Upload insurance policies or related documents
- Request coverage or claims guidance
- Participate in surveys, webinars, or promotional events
- Contact us via email, phone, or forms
The types of personal data may include:
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- Name, email address, mailing address, phone number
- Insurance details (policy numbers, coverage limits, claims history, etc.)
- Payment information for membership fees (processed securely by third-party providers)
2.2 Automatically Collected Data
When you use our website, we may use cookies, web beacons, or similar technologies to collect:
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- IP address, browser type, operating system
- Pages viewed, access times, and referral URLs
- Device identifiers (if accessing via mobile)
We use this information to improve user experience, analyze site traffic, and enhance security.
2.3 How We Use Your Information
We use the collected data to:
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- Provide fee-based coverage reviews, claims guidance, and renewal support
- Manage and maintain user accounts
- Process membership fees or sponsorship payments
- Communicate about updates, offers, and educational materials
- Improve and personalize our site and Services
- Fulfill legal or regulatory obligations (e.g., recordkeeping)
3. Uploaded Documents & Managing Your Content
3.1 Document Uploads
Users may upload insurance policies, claims documents, or other materials for advisory purposes. By uploading these files, you represent you have the right to share them and that such uploads do not violate any third-party rights.
3.2 Data Storage & Retention
Uploaded documents are stored securely and accessed only by Revivea’s licensed professionals or authorized personnel for advisory use. We retain such files as long as needed to provide Services or to meet legal obligations, unless you request deletion (see Section 7 on Data Control).
3.3 Managing or Deleting Uploaded Content
You may request deletion of your uploaded files at any time, subject to legal or compliance constraints. Please note that deleting files may limit our ability to continue providing comprehensive guidance.
4. Sharing & Disclosure of Information
4.1 No Direct Sharing with Carriers
We do not communicate directly with insurance carriers on your behalf, nor do we share your data with them except if you expressly request a summary or certain extracts to be transmitted.
4.2 Service Providers & Third Parties
We may share certain data with:
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- Payment processors for membership fee transactions
- Cloud hosting or data storage providers (under strict confidentiality and security practices)
- Professional advisors (e.g., auditors, legal counsel) where needed for compliance
4.3 Legal & Regulatory Compliance
We may disclose personal information if required by law, subpoena, or legal process, or if we believe disclosure is necessary to protect our rights, ensure user safety, investigate fraud, or respond to government requests.
5. Data Security & Protection
5.1 Security Measures
We implement administrative, technical, and physical safeguards to protect personal data and uploaded files against unauthorized access, alteration, disclosure, or destruction.
5.2 Limitation of Liability
While we strive to protect data, no method of transmission over the internet or electronic storage is 100% secure. Revivea shall not be liable for unauthorized access or data breaches beyond its reasonable control.
6. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child under 18 has provided data, contact us at [email protected], and we will delete it.
7. Your Rights & Choices (Including California Residents)
7.1 Access & Update
You may update your account details or personal information by logging into your profile or contacting us directly.
7.2 Request Data Deletion
You can request we delete your personal data or uploaded documents, subject to certain legal or compliance exceptions. Once deleted, your documents may not be recoverable.
7.3 Opt-Out of Communications
If you receive marketing emails from us, you can unsubscribe at any time by following the link provided in the email. We will continue to send non-promotional messages as needed for service notifications.
7.4 California Residents (CCPA & CPRA)
If you are a California resident, you may have additional rights regarding your personal information:
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- Right to Know: You can request that we disclose the categories and specific pieces of personal information we have collected about you in the preceding 12 months.
- Right to Delete: Subject to legal exemptions, you can request that we delete personal information we’ve collected from you.
- Right to Opt-Out of Sale: We do not sell personal information, so this right may not apply.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
To make a California-specific request, please contact us at [email address/phone]. We may need to verify your identity before processing your request.
8. International Users
If you access our Site from outside the United States, note that your personal data may be processed and stored in the U.S. By using our Services, you consent to the transfer of such data to the U.S. and other countries, which may have different data protection laws than your country of residence.
9. Disclaimers
9.1 No Legal Advice
All content and advisory provided by Revivea is for informational purposes only and does not constitute legal, tax, or financial advice. We recommend consulting qualified professionals for such matters.
9.2 No Commission or Carrier Relationship
Revivea does not earn commissions from any insurance carrier or broker; we operate on a fee-only basis to ensure unbiased recommendations.
9.3 Policy & Claim Outcomes
We do not file claims, negotiate with carriers, or guarantee claim outcomes. Our guidance aims to educate and empower policyholders, but final decisions rest with insurers.
9.4 Limitation of Liability
Revivea is not liable for any direct, indirect, or consequential damages arising from the use of our Services, beyond what is lawfully permitted. Refer to our Terms of Use for more details.
9.5 Trademark Pending
“Revivea” and associated logos are pending trademarks of Revivea, Inc. Unauthorized use is strictly prohibited.
10. Updates & Contact Information
We may update this Privacy Policy & Disclaimer content periodically. We encourage you to review it whenever you interact with our Services to stay informed of our data practices.
For questions or concerns regarding this policy, please contact us at:
Revivea, Inc.
[email protected]
Terms of Use Reference
To understand your rights, obligations, and the limitations of liability, please review our Terms of Use document. By using or accessing Revivea’s Site and Services, you acknowledge and accept those Terms.
